Customer Service …the essential core of your shopping experience……press for more…
Customer happiness is at the core of our business. We strive to provide an excellent customer service experience. Contact us with your experience.
We are happy to talk via email with you, our customer, and discuss your questions about our products and services. Our business success depends on you having an enjoyable experience while shopping with us.
We provide an information page to help customers solve their problems . Read our customer support page for additional details. It has information about our return, back-orders and shipping policy. Should you need more information don’t neglect to contact us.
Customer feedback is the lifeblood of our business, so don’t hesitate to contact us. Unsolved customer problems don’t lead to customer satisfaction. Effective customer service means that customers feel that their issues are important and will be resolved.
We know that many customers expect live chat but we are a small business. We don’t currently employ service representatives.
Our support team consists of two artisans and we are actively working on new product. Therefore, our time must be scheduled. We respond only to email or the “Contact Us” questions as a means to assist customers.
However, we are actively on social media. We believe one way to provide great customer service is improving your customer access.
So, all in all, we will respond to your customer feedback. We look forward to hearing from you in the near future.